XIndia — Seller Marketplace & Catalog Listing Agreement

Mandatory Terms for Verified Manufacturers and Industrial Suppliers

• Operating Entity: XIndia Technologies Private Limited (“XIndia”, “the Platform”)
• Governing Rule: Consumer Protection (E-Commerce) Rules, 2020 & Information Technology Act, 2000

1. Manufacturer Eligibility & Continuous Verification

To register and maintain an active manufacturing catalog on XIndia, you represent, warrant, and covenant that:

1. You are a bona fide commercial enterprise registered under Indian law possessing an active GSTIN, PAN, and Udyam Registration (for MSMEs).
2. You hold all necessary statutory licenses required to operate your manufacturing facility, including Factory Licenses under the Factories Act, 1948, Consent to Operate (CTO) from State Pollution Control Boards (SPCB), and Bureau of Indian Standards (BIS) certifications where applicable.
3. You shall provide true, unencumbered business verification records upon request. XIndia reserves the right to reject, suspend, or delist any seller profile failing verification.

2. Catalog Accuracy & Factory Truthfulness

1. All machinery counts, factory floor photos, monthly manufacturing capacities, ISO certifications, and product technical specifications uploaded by you must accurately represent your active manufacturing operations.
2. You strictly warrant that all media uploaded is your original property or that you hold lawful licenses to publish it. Using stock photos of competitors’ factories or pirated CAD models constitutes grounds for immediate profile termination without refund.

3. Disclosure of Differentiated Treatment & Ranking Parameters (Rule 5(4), E-Commerce Rules 2020)

In compliance with Rule 5(4) of the Consumer Protection (E-Commerce) Rules, 2020, XIndia hereby discloses the parameters governing catalog ranking and differentiated treatment:

1. Organic Ranking Factors: Profile completeness (verified GSTIN, factory photos, unit specifications), historical buyer response time, catalog update recency, and customer feedback ratings.
2. Differentiated Visibility Tiers: Sellers subscribing to paid visibility plans (e.g., Growth, Pro) or utilizing SmartCredits receive prioritized catalog placement, category spotlight features, and expedited lead matching.

4. Inquiry Handling & Commercial Honesty

1. You agree to treat buyer inquiries professionally, adhere to reasonable commercial response timelines (under 24 hours), and honor quotation terms and Minimum Order Quantities (MOQs) during stated validity windows.
2. You shall not submit deceptive bids, quote bait-and-switch pricing, or solicit buyers for illegal, off-platform gray-market activities.

5. SmartCredits, Fees & Consumption Model

1. SmartCredits utilized to unlock verified buyer leads are consumed permanently upon delivery of the buyer's verified contact credentials.
2. XIndia does not warrant the creditworthiness, solvency, or intent of the buyer. You are solely responsible for conducting independent commercial and credit assessments before dispatching goods or extending credit terms.
3. Subscription and credit fees are non-refundable.

6. Seller Indemnity & Delisting

You agree to defend, indemnify, and hold harmless XIndia, its directors, and affiliates against any third-party claims, consumer disputes, IP infringement claims, or tax liabilities resulting from goods manufactured, quoted, or delivered by you. XIndia reserves the right to suspend or delist your catalog immediately without refund if you breach this Agreement or engage in fraudulent conduct.